What We Collect and Why It Matters
When you open an account with jack2win, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and state of residence — required steps under applicable law for eligible states. When
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you deposit or withdraw via PayPal, Venmo, or Play+, we receive transaction confirmation data from those payment rails; we do not store your full PayPal or Venmo credentials on our servers. If you use a Play+ prepaid card, the card number is tokenized before it reaches
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our system. We also collect device and session data — browser type, IP address, and session duration — to detect suspicious activity and protect your account. Cookies track your preferences across sessions so the lobby loads the way you left it. We may share data with
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identity-verification partners and state-licensing bodies where our operations are subject to local law, but we do not sell your personal data to advertisers or unaffiliated third parties. Data we no longer need for legal or operational purposes is deleted on a rolling schedule. Players in Detroit
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or Atlantic City can request a full copy of the data we hold at any time by contacting our support team through the channels listed below.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.